Welcome to Tradelink. These Terms & Conditions (“Terms”) govern your access to and use of the Tradelink website, mobile application, and all related services (“Platform”). By accessing, registering, or using our Platform, you agree to be bound by these Terms.
If you do not agree, please do not use our Platform.
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1. Definitions
“Platform” means the Tradelink website, application, and digital services.
“User” / “You” means buyers, sellers, suppliers, distributors, or visitors who access or use the Platform.
“Seller” / “Supplier” means any business offering products on the Platform.
“Buyer” means any business purchasing products through the Platform.
“We,” “Us,” “Tradelink” refers to the company operating the Platform and its global subsidiaries.
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2. Eligibility
To use our Platform:
You must be at least 18 years old.
You must be a registered business, company, or authorized business representative.
You must provide accurate and verifiable information during registration.
We reserve the right to verify your identity and business documentation at any time.
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3. Account Registration
When creating an account:
You must provide accurate, complete, and updated information.
You are responsible for maintaining the confidentiality of your account login details.
Any activity under your account will be considered authorized by you.
If you suspect unauthorized access, you must notify us immediately.
Tradelink may suspend or terminate accounts for fraudulent, illegal, or abusive activity.
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4. Use of Platform
You agree NOT to:
Use the Platform for illegal, fraudulent, or unauthorized purposes.
Try to hack, disrupt, or damage our systems.
Upload anything harmful, defamatory, or violating intellectual property rights.
Manipulate pricing, orders, or transactions.
Impersonate any person or business.
We reserve the right to monitor, suspend, or block any User violating these rules.
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5. Product Listings & Content
All product information, specifications, descriptions, pricing, and inventory are provided solely by Sellers.
Tradelink does not guarantee accuracy, completeness, or reliability of product listings.
Sellers are fully responsible for their product quality, compliance, packaging, labeling, and legal obligations.
Tradelink may remove or modify any listing that violates our policies.
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6. Orders & Transactions
6.1 Order Placement
When a Buyer places an order, it becomes a binding business commitment.
6.2 Pricing
Prices are determined by the Seller.
Prices may change at any time.
Pricing errors may result in order cancellation.
6.3 Payment Terms
Payments may be processed through Tradelink or directly between Buyer and Seller.
Tradelink may hold payments for verification, fraud prevention, or dispute resolution.
6.4 Cancellation
Tradelink reserves the right to cancel any order due to stock issues, pricing errors, fraud, or legal concerns.
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7. Shipping, Delivery & Logistics
Shipping responsibilities vary based on the agreement between Buyer and Seller.
Delivery timelines are provided by Sellers or logistics partners—Tradelink is not liable for delays.
International shipments may require customs clearance, duties, and taxes payable by Buyer.
Tradelink is not responsible for:
Shipping delays
Shipment damage
Lost cargo
Customs issues
Incorrect delivery addresses provided by Buyers
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8. Returns, Refunds & Disputes
Policies for returns/refunds depend on the Seller’s terms.
Tradelink may assist in dispute resolution, but we are not responsible for:
Buyer's losses
Seller’s product issues
Quality dissatisfaction
Delayed shipments
Commercial losses
All disputes between Buyer and Seller must be resolved in a fair and lawful manner.
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9. Intellectual Property
All content on the Platform—including logos, text, graphics, software, product images, design—is protected under copyright and trademark laws.
You agree NOT to:
Copy, modify, resell, or distribute Tradelink’s content without authorization.
Use our brand name, domain, or trademarks without permission.
Product images and trademarks belong to the respective Sellers.
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10. Data Privacy
Your data will be processed according to our Privacy Policy.
We may:
Store, process, and analyze your data
Share necessary data with Sellers, logistics partners, banks, or legal authorities
Use data for fraud detection, analytics, and platform improvement
We never sell personal data to third parties.
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11. Third-Party Services
The Platform may link to third-party tools, payment gateways, or logistics providers.
Tradelink is not liable for:
Their services
Their policies
Their errors or failures
Users must comply with all rules of such third parties.
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12. Limitation of Liability
To the maximum extent permitted by law, Tradelink is not liable for:
Product defects
Business losses
Financial loss or profit loss
Shipping issues
Contractual disputes
Errors in listings
Misuse of the Platform
Force Majeure events (natural disasters, political issues, etc.)
You agree to use the Platform at your own risk.
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13. Indemnification
You agree to protect and indemnify Tradelink from:
Legal claims
Penalties
Damages
Losses
Costs
Fraud
Misrepresentation
Breach of these Terms
committed by you or your business.
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14. Suspension & Termination
Tradelink may suspend or terminate your account if:
You violate any Terms
You engage in illegal activity
You misuse the Platform
You provide false information
Authorities request an action against you
We may delete your content, block your access, and report misconduct to legal bodies.
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15. Governing Law
These Terms are governed by:
The laws of the country where the parent company of Tradelink is established (Free Zone or Mainland jurisdiction),
And other applicable international business regulations.
Any dispute shall be resolved under commercial arbitration or through applicable courts.
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16. Amendments
We may modify or update these Terms at any time.
Changes will be effective once posted on the Platform.
Continued use of the Platform means you accept the updated Terms.