Welcome to Tradelink (“we”, “our”, “us”).
We are committed to protecting your privacy and ensuring that your personal and business information is safe, secure, and handled responsibly.
This Privacy Policy explains how we collect, use, protect, and store your information when you visit our website, create an account, or use any of our B2B commerce services.
By accessing or using Tradelink, you agree to the practices described in this Privacy Policy.
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1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
Full name
Phone number
Email address
Business address
National ID/Passport (only if required for verification)
Communication records with our support team
1.2 Business Information
Company name
Trade license and registration details
VAT/TIN information
Business category and type
Order and transaction history
Payment and billing details
1.3 Technical Information
IP address
Browser type and version
Device information
Operating system
Cookies and tracking data
Login history and usage patterns
1.4 Payment Information
We may collect:
Bank account details
Mobile banking information
Credit/debit card data (secured through third-party payment gateways)
Note: Tradelink NEVER stores raw card numbers or sensitive financial data on its servers. All payments are processed through secure and compliant payment partners.
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2. How We Use Your Information
We use your information to:
2.1 Provide and Improve Our Services
Manage your Tradelink account
Process orders, payments, and deliveries
Verify your identity and business legality
Improve website performance and user experience
2.2 Communication
Send order updates, invoices, and confirmations
Provide customer support
Notify you about changes, new features, offers, or promotions
2.3 Security and Fraud Prevention
Prevent unauthorized access
Detect suspicious activities
Comply with regulatory requirements
2.4 Business Operations
Data analytics and business intelligence
Audits, reporting, and internal assessments
Expansion of supplier and logistics networks
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3. Legal Basis for Processing Information
We process your data under:
Contractual necessity: To provide Tradelink services
Legitimate business interests: Security, product improvement, fraud prevention
User consent: When you voluntarily provide information
Compliance with laws: Government regulations in relevant regions
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4. How We Protect Your Information
We use advanced security measures to protect your data, such as:
End-to-end encryption
HTTPS secure connections
Secure servers and databases
Firewall protection
Role-based access control
Regular security audits
Despite our efforts, no online system is 100% secure. However, we commit to following global best practices to safeguard your data.
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5. Sharing of Information
We do NOT sell, rent, or trade your information to any third party.
We may share your data only with:
5.1 Service Providers
Logistics partners
Warehouse operators
Payment gateways
Verification agencies
Cloud hosting services
All partners are bound by strict confidentiality agreements.
5.2 Legal Authorities
We may disclose information if required:
By law
For investigations
To prevent fraud or harm
5.3 Business Transfers
If Tradelink merges, acquires, or sells its assets, your data may be transferred under strict privacy obligations.
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6. Cookies & Tracking Technologies
We use cookies to:
Improve site performance
Analyze user behavior
Save login preferences
Personalize your dashboard
You may disable cookies, but some features may not function properly.
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7. Data Retention
We retain your information for as long as:
You maintain an account
Required for business operations
Required by law
Needed to resolve disputes or prevent fraud
After the retention period, data is securely deleted.
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8. Your Rights
Depending on your jurisdiction, you may have the right to:
Access your personal data
Request corrections
Request deletion
Restrict processing
Withdraw consent
Request a copy of your stored data
To exercise your rights, contact us via the email below.
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9. Children's Privacy
Tradelink is strictly for business users aged 18+.
We do not knowingly collect information from minors.
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10. International Data Transfers
As Tradelink operates across multiple regions (China, Bangladesh, KSA, UAE), your data may be processed in various secure servers located internationally.
We ensure that all cross-border data transfers follow internationally accepted privacy standards.
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11. Third-Party Links
Our platform may contain links to third-party websites.
Tradelink is not responsible for their privacy practices or policies.
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12. Changes to This Privacy Policy
We may update this policy from time to time.
The updated version will be posted on this page with the “Last Updated” date changed.
Continued use of Tradelink means you accept the updated policy.